Terms of Service

1. Acceptance of Terms

By accessing and using CareGrid, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

CareGrid is a healthcare directory platform that connects patients with private healthcare providers. We provide a platform for users to search for, view information about, and book appointments with healthcare providers.

3. User Accounts

To access certain features of our service, you may be required to create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and up-to-date information
• Notifying us immediately of any unauthorized use

4. Acceptable Use

You agree not to use the service to:

• Violate any applicable laws or regulations
• Transmit harmful, offensive, or inappropriate content
• Interfere with or disrupt the service
• Attempt to gain unauthorized access to our systems
• Use the service for any commercial purpose without permission

5. Healthcare Provider Information

The information about healthcare providers on our platform is provided for informational purposes only. We do not:

• Guarantee the accuracy of provider information
• Endorse any particular provider or treatment
• Provide medical advice or recommendations
• Take responsibility for the quality of care provided

6. Appointments and Bookings

When you book appointments through our platform:

• You are entering into a direct relationship with the healthcare provider
• We are not responsible for appointment cancellations or changes
• Payment and billing are handled directly by the provider
• You must comply with the provider's terms and policies

7. Limitation of Liability

CareGrid shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our service, including but not limited to damages for loss of profits, data, or other intangible losses.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

9. Modifications

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the service constitutes acceptance of the modified terms.

10. Termination

We may terminate or suspend your account and access to the service at our sole discretion, without prior notice, for conduct that we believe violates these terms or is harmful to other users or our business.

11. Contact Information

If you have any questions about these terms, please contact us through our contact page.